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How to stop unwanted Alerts in vcops 502 vapp ent?

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I have an alert condition which happens with great regularity - Lost Network Connectivity on DVPorts. My vsphere admin says he turned off the alarm a long time ago and he thinks vcops might be reporting on the event and not on the alarm. Screenshot attached.

 

How do I get this alert to stop appearing in vcops? Does he have the correct setting in vsphere?


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