Unable to remove old snapshots

Hello all,

Our backup software (BE), have left apprx 13 snapshots behind, I was able to find out

first snapshot's .vmdk file is in lock state and more are filling up.

They are not available in snapshot manager.

as suggested on other forums, I have tried to restart vmware tools service - create new and delete all, but no help

I have also unintsall BE remote agent and vmware tools but no help so far

How can I commit those snapshots?

Thanks in Advance

Beadmin