Hi All,
I'm getting this error on my View 5.1 Environment: The View Connection Server authentication failed. Initialization failed while connecting to server 'https://view.mydomain.local:443'
I have three View connection server with a SAN certificate for view.mydomain.local; I've also inclued each connection server name in the cert as san.
I'm using HTTPs Secure Tunell with https://view.mydomain.local:443 in the External URL
If I change the external url to the connection server name I don't get the error.
here the view client log:
2013-02-05T07:19:44.610+01:00 DEBUG (1CB4-1210) <MessageFrameWorkDispatch> [wswc_ui] LogonDialog::startReverseGSSAPI sending service principal name 'myclient-machine'.
2013-02-05T07:19:44.610+01:00 DEBUG (1CB4-055C) <MessageFrameWorkDispatch> [wswc_http] Broker request reverse gssapi init started
2013-02-05T07:19:44.652+01:00 DEBUG (1CB4-055C) <MessageFrameWorkDispatch> [wswc_http] Broker request reverse gssapi init successful
2013-02-05T07:19:44.678+01:00 DEBUG (1CB4-055C) <MessageFrameWorkDispatch> [wswc_http] Broker request transportCredentials started
2013-02-05T07:19:44.864+01:00 DEBUG (1CB4-055C) <MessageFrameWorkDispatch> [wswc_http] Broker request transportCredentials successful
2013-02-05T07:19:44.867+01:00 INFO (1CB4-055C) <MessageFrameWorkDispatch> [wswc_tunnel] Data frame policy set to NEGOTIATE (proposing 0 bytes)
2013-02-05T07:19:44.867+01:00 INFO (1CB4-055C) <MessageFrameWorkDispatch> [wswc_tunnel] Received chunk window set to 2
2013-02-05T07:19:44.943+01:00 DEBUG (1CB4-1E44) <TunnelRead> [wswc_tunnel] Tunnel::start: Server thumbprint is in SHA-1 format.
2013-02-05T07:19:44.976+01:00 ERROR (1CB4-1E44) <TunnelRead> [wswc_tunnel] HttpConnection: BAD HttpResponse
2013-02-05T07:19:44.977+01:00 INFO (1CB4-1E44) <TunnelRead> [wswc_tunnel] Tunnel Unnamed: Could not start server view.mydomain.local, reason: HttpConnection: BAD HttpResponse
2013-02-05T07:19:44.978+01:00 ERROR (1CB4-055C) <MessageFrameWorkDispatch> [wswc_tunnel] TunnelQueue::MessageHandler: Tunnel 0x00818170 failed to connect.
2013-02-05T07:19:44.978+01:00 INFO (1CB4-055C) <MessageFrameWorkDispatch> [wswc_tunnel] Data frame policy set to NEGOTIATE (proposing 0 bytes)
2013-02-05T07:19:44.978+01:00 INFO (1CB4-055C) <MessageFrameWorkDispatch> [wswc_tunnel] Received chunk window set to 2
2013-02-05T07:19:45.052+01:00 DEBUG (1CB4-1184) <TunnelRead> [wswc_tunnel] Tunnel::start: Server thumbprint is in SHA-1 format.
2013-02-05T07:19:45.077+01:00 ERROR (1CB4-1184) <TunnelRead> [wswc_tunnel] HttpConnection: BAD HttpResponse
2013-02-05T07:19:45.077+01:00 INFO (1CB4-1184) <TunnelRead> [wswc_tunnel] Tunnel Unnamed: Could not start server view.mydomain.local, reason: HttpConnection: BAD HttpResponse
2013-02-05T07:19:45.079+01:00 ERROR (1CB4-055C) <MessageFrameWorkDispatch> [wswc_tunnel] TunnelQueue::MessageHandler: Tunnel 0x00818170 failed to connect.
2013-02-05T07:19:45.079+01:00 INFO (1CB4-055C) <MessageFrameWorkDispatch> [wswc_tunnel] Data frame policy set to NEGOTIATE (proposing 0 bytes)
2013-02-05T07:19:45.079+01:00 INFO (1CB4-055C) <MessageFrameWorkDispatch> [wswc_tunnel] Received chunk window set to 2
2013-02-05T07:19:45.153+01:00 DEBUG (1CB4-19F0) <TunnelRead> [wswc_tunnel] Tunnel::start: Server thumbprint is in SHA-1 format.
2013-02-05T07:19:45.176+01:00 ERROR (1CB4-19F0) <TunnelRead> [wswc_tunnel] HttpConnection: BAD HttpResponse
2013-02-05T07:19:45.176+01:00 INFO (1CB4-19F0) <TunnelRead> [wswc_tunnel] Tunnel Unnamed: Could not start server view.mydomain.local, reason: HttpConnection: BAD HttpResponse
2013-02-05T07:19:45.177+01:00 ERROR (1CB4-055C) <MessageFrameWorkDispatch> [wswc_tunnel] TunnelQueue::MessageHandler: Tunnel 0x008307A8 failed to connect.
2013-02-05T07:19:45.177+01:00 INFO (1CB4-055C) <MessageFrameWorkDispatch> [wswc_tunnel] Data frame policy set to NEGOTIATE (proposing 0 bytes)
2013-02-05T07:19:45.177+01:00 INFO (1CB4-055C) <MessageFrameWorkDispatch> [wswc_tunnel] Received chunk window set to 2
2013-02-05T07:19:45.260+01:00 DEBUG (1CB4-0EEC) <TunnelRead> [wswc_tunnel] Tunnel::start: Server thumbprint is in SHA-1 format.
2013-02-05T07:19:45.276+01:00 ERROR (1CB4-0EEC) <TunnelRead> [wswc_tunnel] HttpConnection: BAD HttpResponse
2013-02-05T07:19:45.276+01:00 INFO (1CB4-0EEC) <TunnelRead> [wswc_tunnel] Tunnel Unnamed: Could not start server view.mydomain.local, reason: HttpConnection: BAD HttpResponse
2013-02-05T07:19:45.277+01:00 ERROR (1CB4-055C) <MessageFrameWorkDispatch> [wswc_tunnel] TunnelQueue::MessageHandler: Tunnel 0x00818170 failed to connect.
2013-02-05T07:19:45.278+01:00 ERROR (1CB4-055C) <MessageFrameWorkDispatch> [wswc_ui] wswc_ui_operation::GetTunnelMsg: Unable to start the tunnel: "Tunnel failed to connect". Error message displayed was "The View Connection Server authentication failed. Initialization failed while connecting to server 'https://view.mydomain.local:443'.". Proxy used to connect was '(null)', connection server was 'https://view.mydomain.local:443'.
2013-02-05T07:19:48.378+01:00 DEBUG (1CB4-1210) <MessageFrameWorkDispatch> [wswc_http] Broker request brokerLogoff started
2013-02-05T07:19:48.862+01:00 DEBUG (1CB4-1210) <MessageFrameWorkDispatch> [wswc_http] Broker request brokerLogoff successful
2013-02-05T07:19:49.963+01:00 DEBUG (1CB4-1F04) <MessageFrameWorkDispatch> [MessageFrameWork] System::Shutdown
2013-02-05T07:19:49.963+01:00 INFO (1CB4-1F04) <MessageFrameWorkDispatch> [wswc] VMware View Windows Client received shutdown signal
2013-02-05T07:19:49.964+01:00 DEBUG (1CB4-1CD4) <Main Thread> [MessageFrameWork] MessageFrameWork Worker Shutdown, Name=wswc, Channel=00000000
2013-02-05T07:19:49.964+01:00 DEBUG (1CB4-1CD4) <Main Thread> [wswc] Cleanup: starting call to MessageFrameWork::System()->Stop().
2013-02-05T07:19:49.965+01:00 DEBUG (1CB4-1CD4) <Main Thread> [wswc] Cleanup: finished call to MessageFrameWork::System()->Stop().
2013-02-05T07:19:49.965+01:00 DEBUG (1CB4-1CD4) <Main Thread> [wswc] Cleanup: starting call to MessageFrameWork::System()->Shutdown().
2013-02-05T07:19:49.966+01:00 DEBUG (1CB4-1CD4) <Main Thread> [MessageFrameWork] MessageFrameWork Worker Shutdown, Name=wswc_command, Channel=00000000
2013-02-05T07:19:49.997+01:00 DEBUG (1CB4-1CD4) <Main Thread> [MessageFrameWork] MessageFrameWork Worker Shutdown, Name=wswc_http, Channel=00000000
2013-02-05T07:19:50.047+01:00 DEBUG (1CB4-1CD4) <Main Thread> [MessageFrameWork] MessageFrameWork Worker Shutdown, Name=wswc_rdp, Channel=00000000
2013-02-05T07:19:50.072+01:00 DEBUG (1CB4-1CD4) <Main Thread> [MessageFrameWork] MessageFrameWork Worker Shutdown, Name=securid-passcode, Channel=00000000
2013-02-05T07:19:50.097+01:00 DEBUG (1CB4-1CD4) <Main Thread> [MessageFrameWork] MessageFrameWork Worker Shutdown, Name=Tunnel, Channel=00000000
2013-02-05T07:19:50.122+01:00 DEBUG (1CB4-1CD4) <Main Thread> [MessageFrameWork] MessageFrameWork Worker Shutdown, Name=windows-password, Channel=00000000
2013-02-05T07:19:50.122+01:00 DEBUG (1CB4-1CD4) <Main Thread> [MessageFrameWork] MessageFrameWork Worker Shutdown, Name=wswc_ui, Channel=00000000
2013-02-05T07:19:50.122+01:00 DEBUG (1CB4-1CD4) <Main Thread> [MessageFrameWork] MessageFrameWork Worker Shutdown, Name=GuestUIManager, Channel=00000000
2013-02-05T07:19:50.147+01:00 DEBUG (1CB4-1CD4) <Main Thread> [MessageFrameWork] Closed outgoing SharedMemory channel to machine myclient-machine, user myuser
2013-02-05T07:19:50.266+01:00 DEBUG (1CB4-1CD4) <Main Thread> [MessageFrameWork] MessageFrameWork Worker Shutdown, Name=UIManager, Channel=00000000
2013-02-05T07:19:50.293+01:00 DEBUG (1CB4-1CD4) <Main Thread> [MessageFrameWork] MessageFrameWork Worker Shutdown, Name=WinAuth, Channel=00000000
2013-02-05T07:19:50.293+01:00 DEBUG (1CB4-1CD4) <Main Thread> [ws_winauth] WindowsAuthentication queue server un-installed
2013-02-05T07:19:50.345+01:00 DEBUG (1CB4-1CD4) <Main Thread> [wswc] Cleanup: finished call to MessageFrameWork::System()->Shutdown().
2013-02-05T07:19:50.345+01:00 DEBUG (1CB4-1CD4) <Main Thread> [wswc] Cleanup: starting call to corerunnable::waitForAllThreads(INFINITE).
2013-02-05T07:19:50.370+01:00 DEBUG (1CB4-1CD4) <Main Thread> [wswc] Cleanup: finished call to corerunnable::waitForAllThreads(INFINITE).
2013-02-05T07:19:50.370+01:00 INFO (1CB4-1CD4) <Main Thread> [wswc] VMware Windows Client stopped (exit code 0)
2013-02-05T07:19:50.376+01:00 DEBUG (1CB4-1CD4) <7380> [MessageFrameWork] runtime onexit called
any idea?
May I missing something in View Connection server configuration? Or May I make a mistake installing some components?
Thanks