I know the black screen thing is common but I have already followed the normal guides. Nothing really matches what I get and none of it works anyway.
My setup...
- View 5.1
- Win 7 VMs both linked clones and dedicated.
- PCoIP
- 1 Connection broker that internal users go direct to
- 1 Security server that external users go to that is linked with the single connection server
For the most part, people connect fine. But, sometimes users get a black screen and need to log out / log in / reset numerours times before eventually getting in. It happens on linked clones and dedicated. It happens on internal users and external users. The only pattern is that it seems to happen to certain users more than others but I can see nothing different about their setup.
None of the KBs I have found have helped (most are for permanent and not sporadic issues) and VMWare themselves were no help as they simply stated packet loss... which doesn't really fit the scenario as it happens to internal users who have no such connection problems. It also doesn't explain why it happens to one person more often than another whilst he is sat in an office full of others working fine.
Guidance welcome!