Our setup:
- View 5.1.1
- Windows 7 Pro with 2 CPU cores
- a gigabit LAN
- Wyse P20 zero clients, PCoIP protocol
- HP 1920x1200 displays
- No limitiations in bandwith etc.
The problem:
- Video performance is very bad. Not getting more than 5-6 fps when playing a full screen video.
- This is regardless of the video quality and happens both with YouTube videos and a local .mov file played in WMP.
- There are no drops, there are no delays (<5ms)
- The VM CPU usage is very high during playback. The PCoIP CPU in the P20 is not used for more than 15-20%.
More information:
- We don't have any throttling or limiting policies implemented. When running with the PCoIP config utility from http://mindfluxinc.net/?p=399 I see all counters on 'green'.
- We have the required VMXNET3 hotfix in place.
- We already took the Teradici troubleshooting steps to reinstall VMware tool, shutdown, reinstall the agent, shutdown etc.
- We don't have a 3rd party audio driver installed
- USB file copy performance is also very bad.
Any help would be highly appreciated.